Setting Atlassian products up might not be something you want to do yourself. No sweat. We can help with the installation and configuration of Atlassian products, and help with migration from any old systems you're using
Purchasing & licensing
We can help you make the best choices when choosing your Atlassian tools including JIRA, Confluence, DevTools and Atlassian marketplace add-ons. We serve as you Single-source all your Atlassian licenses. PractiProject can help you simplify your Atlassian licensing and make it more efficient
Using our experts, PractiProject provides on-site agile support to help companies launch or scale a Scrum implementation. Our goal is to help teams become self-sufficient and own their Scrum. Being Expert both in Agile and in Jira allow us to get a full eco-system leveraging the methodology and the Jira best of breed know how of utilizing agile in Atlassian environment.
Many clients reach a point where Atlassian’s Cloud offering no longer meets their needs -clients need a solution that can use all the server addons options and capabilities. PractiProject offers a fully managed hosting for Atlassian applications on a secured cloud servers within an agreed SLA for system and application services.
We are here to help! If you are experiencing any technical issues, or you would like to get professional services for your applications, click the link to open a service ticket with our support team
Technical support Premier
If you are an existing customer in our Service Desk system, please open a service ticket and we will be back to you shortly to see how we can assist you. The service screen will ask for specific information that is sent directly to our support team. This information will help them define the issue and generate a solution for you.
Our enterprise services and support programs ensure your success at every step along the way. Supporting the unique and complex requirements of enterprise organizations. Having a dedicated account Manager Gold Level Technical Support with defined SLA service for first contact. High availability and disaster recovery solutions that meets you Enterprise IT requirements.